Digitising registrations for 6,000+ care sites across a national health system.

Registration still depended on legacy systems, local workarounds, and manual checks. Citizens expected to sign up online; clinicians needed accurate records at the point of care — but data rarely arrived in one consistent form.

The authority had to modernise at national scale: thousands of care sites, hundreds of suppliers, and assurance requirements that leave little room for error. Any cloud move had to protect sovereignty, interoperability, and services that run every day.

Leadership needed a partner who could own the hard parts — architecture, migration, and programme governance — and show that performance, security, and value would improve together.

Registrations now flow through one digital channel. Practices receive validated patient data without re-keying, and operations teams resolve exceptions faster with clear ownership.

The same platform standards support referrals, screening, and regional coordination — so every new programme builds on shared capability instead of another bespoke integration.